Senior Care Insurance Services

By Woodrow Wilcox    On August 5, 2020, I got a phone call from a frightened client of our insurance agency.  He had been phoned three times that day by someone claiming to demand payment for a medical bill.      I asked him if he got the number of the firm so that I could call that firm with him on the line.  He said that when he asked for the phone number to call,…

Read more..

By Woodrow Wilcox     On July 15, 2020, a client who is 84 years old brought a medical bill to my office.  I had helped her with other bills in the past and she needed my help again.       A medical firm sent her a bill with a due date in August 2020.  I investigated the bill and learned that the bill had already been paid in full by our client’s Medicare…

Read more..

By Woodrow Wilcox     On July 30, 2020, someone on our staff delivered some papers to me from her neighbors who are clients of our insurance agency.  I worked on their problems that day.       The husband is 86 years old.  He got a medical bill for $174.08 from one of the local hospitals.  I checked the bill with the system that I use for fact checking. …

Read more..

By Woodrow Wilcox     On June 17, 2020, I helped the family of our client save over $1400.  The problem with the bill was caused entirely by Medicare.  If I had not helped, it could have cost the family $1,402.       I checked the facts and wrote the following letter.  I edited the letter to protect the privacy of client and family.       …

Read more..

By Woodrow Wilcox     On May 22, 2020, I helped a 91-year-old client from Whiting, Indiana. She sent me a bill that she got from a medical firm that wanted her to pay $607.83.       I checked with her insurance company. Medicare never sent the claim information to it. The insurance company could not pay a bill that Medicare never sent to it.       I…

Read more..

By Woodrow Wilcox     On June 8, 2020, I got a letter with a “final notice” medical bill from a client who lives in Illinois.  The client hand wrote a note telling me that she knew that I sent a letter about this bill to get it corrected, but the medical service did not seem to care.      I decided to get the attention of the firm so that it would stop harassing…

Read more..

By Woodrow Wilcox     On May 12, 2020, a client visited our Merrillville office and brought a medical bill for me to research.  The client already sent a payment for the bill before she let me check it.  She should have checked with me first.     With some editing to protect the privacy of our client, the following is the letter that I sent to the medical billing…

Read more..

By Woodrow Wilcox     On March 23, 2020, I got the copies of Medicare’s official ruling on a claim for a client from Valparaiso.  The client got them in the mail and forwarded them to me.  I compared the official ruling to the bill that was sent to our client.  I was shocked but not surprised.      A group of doctors in northwest Indiana used medical billing…

Read more..

By Woodrow Wilcox  On February 21, 2020, I got a bill from one of our clients who wanted me to check it.  The client is from Portage, Indiana.  The bill was from a well-known laboratory.  The firm wanted $708 from our client.  I checked the bill.  The firm was not entitled to that balance because the laboratory firm never filed the claim correctly with Medicare.  …

Read more..

By Woodrow Wilcox  The bills totaled $5,553.12.  There were three bills that a client from Hammond brought to me last year.  I just helped him cancel the final bill.  The senior from Hammond was relieved.  He told me how much he appreciated our help to cancel the wrongful medical bills.  I helped him without charging him a dime.      While I worked with…

Read more..

1234Last ›